We don't train on your data.
This is how Journale AI (a product of CompetiTech Inc.) collects, uses, and protects what you send through our website, dashboard, SDKs, and API. We're based in Ontario, Canada.
Information we collect.
- Account information: email, name (if provided), authentication identifiers.
- Usage data: API key identifiers, message counts, token usage, timestamps, and metadata necessary to operate and protect the Services.
- Diagnostics: crash logs, performance metrics, and device or runtime information from SDKs.
- Limited content data: prompts and responses are processed to deliver results and for abuse detection. You control what you send.
How we use information.
- Provide and secure the Services, including rate limiting, fraud prevention, and abuse detection.
- Measure usage for quotas and analytics.
- Improve reliability and developer experience.
- Communicate important updates about your account or the Services.
We don't train on your inputs.
We do not use your inputs or outputs to train our own models. Prompts may be transmitted to model providers solely to deliver responses according to your configuration.
Service providers and processors.
We use trusted providers to operate the Services:
- Supabase for authentication, data, and logging.
- OpenRouter and downstream model providers (OpenAI, Anthropic, Deepseek) for AI inference.
These providers process data on our instructions with appropriate safeguards.
First-party analytics, no ad trackers.
We use our own analytics to understand feature usage and performance. No third-party ad trackers are used. You can opt out by using browser tracking prevention, or by disabling analytics in the dashboard where applicable.
Data retention.
Data retention is at our discretion and operational necessity, and is purged periodically. Account records are kept while your account is active, and may be retained where required for security or legal compliance.
International transfers.
Data may be processed in regions where we or our providers operate. We apply safeguards appropriate to the transfer and to applicable Canadian law.
Your rights.
You may request access, correction, or deletion of your personal information by contacting us. Some requests may be limited by security, legal, or technical constraints.
Contact us.
Questions or requests: hellojournale.ai.